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Sign-in problems and password resets

Fix sign-in problems.

  1. 1Use the email address you were invited with.
  2. 2Passwords are reset by your practice administrator from Settings, then Team. If you are the administrator, contact support from the Support page.
  3. 3After several failed attempts sign-in is paused briefly. Wait a few minutes and try again.
  4. 4If you still cannot get in, ask your administrator or contact support.
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Did not solve it? Contact support.