Sign-in problems and password resets
Fix sign-in problems.
- 1Use the email address you were invited with.
- 2Passwords are reset by your practice administrator from Settings, then Team. If you are the administrator, contact support from the Support page.
- 3After several failed attempts sign-in is paused briefly. Wait a few minutes and try again.
- 4If you still cannot get in, ask your administrator or contact support.
More in Account and security
Did not solve it? Contact support.