Terms of Service

• “Service”: the THEMIS software, website, client portal, signing pages, assistant features, documentation and related support, together with updates.
• “Your Content”: everything your practice or its users put into the service or create with it, including matters, documents, client records, notes, templates, ledger entries and the output the service produces from them.
• “Authorised User”: a member of your practice's staff who holds a seat, or a guest your practice invites to the client portal, a signing link or a share link.
• “Documents”: these terms and the documents they refer to: any Order Form and Platform Agreement signed with an institutional customer, the Licence Agreement, Privacy Policy, Data Processing Agreement, Acceptable Use Policy, Artificial intelligence terms, Professional disclaimers, Fees and payment terms and Support and service levels.

THEMIS is software that helps legal practices run matters, documents, research, compliance records, e-signing, trust accounting, contracts, collections and billing over the internet. We may improve, change, add or remove features. If we remove a material feature that you rely on, we will give you at least 30 days' notice and, where the removal materially reduces what you paid for, let you end the subscription and receive a pro-rata refund of fees paid for the period after removal.

Some features are marked as early access or beta. They are provided to gather feedback, may change or end without notice, and are provided without any warranty or service commitment.

The person who creates a practice becomes its administrator. The administrator confirms they are authorised to bind the practice, invites and removes people, assigns roles and manages billing. The practice is responsible for everything done under its accounts, for keeping sign-in details secure, and for removing access when someone leaves.

You must give accurate information and keep it up to date. A seat is for one named person and must not be shared. You must tell us promptly at security@olympuspay.co if you suspect unauthorised access.

THEMIS is a tool for licensed professionals. We do not practise law, give legal advice, hold client money, or form a lawyer-client relationship with you or your clients. You remain responsible for your professional duties, your advice, your supervision of staff, your trust accounting, your anti-money-laundering programme, your compliance with the Legal Practitioners Act and the rules of your professional body, and for deciding whether and how to use any output of the service. See the Professional disclaimers and the Artificial intelligence terms.

You own Your Content. You give us a limited, non-exclusive, worldwide licence to host, process, copy, transmit and display it only as needed to provide, secure and support the service for you, and as you instruct through your use of its features. We do not use Your Content for advertising, we do not sell it, and we do not use it to train artificial intelligence models.

You are responsible for Your Content. You promise that you are entitled to put it into the service, that you have given any notices and obtained any consents the law requires, and that it does not infringe anyone's rights or break the law. Where Your Content includes personal information, the Data Processing Agreement apply.

You and your Authorised Users must follow the Acceptable Use Policy. We may suspend an account that puts the service, other customers or people at risk, after giving notice where practical.

We and our licensors own the service, its software, interface, designs, text, logos, templates we supply and documentation, and all intellectual property rights in them. © 2026 Olympus Group Holdings, Inc. All rights reserved. Your right to use the software is set out in the Licence Agreement. Nothing in these terms transfers ownership to you. If you give us feedback, you allow us to use it without restriction or payment.

Fees, billing, renewal, tax and refunds are set out in the Fees and payment terms, which form part of these terms.

We work to keep the service available and to fix faults promptly, as the Support and service levels page describes. We do not promise uninterrupted or error-free operation. We may suspend access briefly for maintenance or security, giving notice where we can.

Each party must keep the other's confidential information confidential, use it only for the purposes of these terms, and protect it with at least reasonable care. Your Content is your confidential information. This does not apply to information that is public through no fault of the recipient, was already known to it, is independently developed, or must be disclosed by law, in which case the recipient will, where lawful, give prompt notice so the other party can seek protection.

Where a government body or court asks us for Your Content, we will tell you first unless the law forbids it, send the request to you where we can, challenge requests we believe are unlawful or too broad, and disclose only what we are legally required to disclose. We respect that Your Content may include material that is subject to legal professional privilege, and we do not review it except as clause 5 and the Data Processing Agreement permit.

Each party promises that it has the right to enter into these terms. We promise to provide the service with reasonable skill and care.

Apart from that, and to the fullest extent the law allows, the service is provided “as is” and “as available”, and we exclude all other warranties and conditions, express or implied, including satisfactory quality, fitness for a particular purpose and non-infringement. We do not warrant that the service will meet every requirement, that it will be uninterrupted or free of errors, that legal sources, rules, templates or calculations in it are complete, correct or current, or that any output of the assistant is accurate. You must check them. See the Professional disclaimers.

Nothing in these terms limits or excludes liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, for wilful misconduct, or for anything else that cannot be limited or excluded by law.

Subject to that: (a) neither party is liable to the other for loss of profit, revenue, business, goodwill or anticipated savings, or for any indirect or consequential loss, in each case however caused and even if it was foreseeable; and (b) each party's total liability to the other arising out of or in connection with these terms in any twelve-month period, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the fees paid and payable by your practice for the service in the twelve months before the event that first gave rise to the claim.

Your obligation to pay fees, and your liability under clause 14, are not limited by clause 12(b) but remain subject to the first and second paragraphs of this clause. The parties agree these limits are reasonable given the price of the service and the ability of each party to insure.

We will defend your practice against a third-party claim that the service, used as these terms allow, infringes that third party's copyright, trademark or patent, and pay damages and costs finally awarded or agreed in settlement, provided you promptly notify us, let us control the defence and settlement, and give reasonable help. If a claim is made or likely, we may modify the service, obtain a right for you to keep using it, or end the affected feature and refund fees for the period after it ends. This clause is your only remedy for infringement claims. It does not apply to claims arising from Your Content, from combining the service with items we did not supply, or from use in breach of these terms.

You will defend us and pay damages and costs finally awarded or agreed in settlement for a third-party claim arising from Your Content, or from your use of the service in breach of these terms or the law, provided we promptly notify you, let you control the defence and settlement (but not settle in a way that admits fault for us without our consent), and give reasonable help.

The subscription runs for the period you chose and renews for the same period unless cancelled. The administrator can cancel at any time from Plans and billing, effective at the end of the period already paid, unless the Fees and payment terms say otherwise.

Either party may end these terms immediately by written notice if the other commits a material breach that it has not fixed within 30 days of notice, or becomes insolvent. We may suspend access immediately where needed to protect the service, other customers or people from a serious and imminent risk, or where fees remain unpaid after the notice described in the Fees and payment terms.

When the subscription ends, you may export Your Content for 30 days. After that we delete it from the live service, and from backups on their normal cycle, unless the law requires us to keep it. Clauses that by their nature should continue, including ownership, confidentiality, disclaimers, liability, indemnities, payment and governing law, continue after the terms end.

We may update these terms and the Documents. For a material change that is adverse to you, we will give at least 30 days' notice by email to the administrator or in the service. If you do not agree, you may cancel before the change takes effect and receive a pro-rata refund of fees paid for the period after cancellation. If you keep using the service after the change takes effect, you accept it. We may change the Documents sooner where the law, a security risk or a change to a sub-processor requires it.

You confirm that neither you nor anyone you allow to use the service is the subject of sanctions, or located in a place subject to a comprehensive embargo, imposed by Botswana, the United Nations, the United States, the European Union or the United Kingdom, and that you will not use the service in breach of any export-control or sanctions law. We may suspend access where we reasonably believe this clause is breached.

Each party will comply with the anti-corruption, anti-money-laundering and anti-terrorist-financing laws that apply to it, and will not offer or accept any improper payment or advantage in connection with these terms.

These terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual claims), are governed by the laws of the Republic of Botswana.

The parties will first try in good faith to settle a dispute by senior-level discussion for 30 days after written notice of it. If that fails, either party may refer it to mediation in Gaborone by a mediator the parties agree, and, failing agreement or settlement within a further 30 days, the courts of Botswana have exclusive jurisdiction, except that either party may seek urgent injunctive relief from any competent court to protect its confidential information or intellectual property.

These terms and the Documents are the whole agreement about the service and replace earlier discussions and proposals. If they conflict, the order of priority is: the Data Processing Agreement (on personal information), the Licence Agreement (on the software licence), these terms, then the other Documents. If any provision is unenforceable, the rest continues. A failure to enforce a right is not a waiver. Neither party may transfer its rights without the other's written consent, which must not be unreasonably withheld, except that we may transfer them to an affiliate or a successor to our business on notice. Neither party is liable for delay or failure caused by events beyond its reasonable control, other than payment obligations. No third party has any right to enforce these terms. Notices must be in writing and sent as set out below. You may not use our name or logo to promote your practice without our written consent.

You can reach us at privacy@olympuspay.co for data protection matters, legal@olympuspay.co for legal notices, and support@olympuspay.co for help. Our address for notices is 1111B S Governors Ave, STE 25834, Dover, DE 19904, USA. A written notice sent to that address, or an email to legal@olympuspay.co, is treated as delivered when received.