Legal and licensing
The terms, licences, policies and notices that apply to THEMIS, provided by Olympus Group Holdings, Inc.. Version 2.0, effective 7 November 2026.
These versions are written for customers and people in the United Kingdom: the law of England and Wales, the UK GDPR, the Data Protection Act 2018, and the Information Commissioner's Office. Documents that do not depend on where you are appear in both.
Agreements
How THEMIS is licensed, how seats work, and the licences of the parts inside it.
ReadThe agreement between your practice and us for the subscription service.
ReadThe master agreement for banks, lenders, insurers, universities and other institutions that subscribe under an order form.
ReadThe licence to use the software, its limits, and the open-source components inside it.
ReadWhat THEMIS costs, how it is billed, how it renews and when refunds apply.
ReadThe rules for using this website, as distinct from the THEMIS service.
ReadThe open-source components inside THEMIS and their licences.
ReadPrivacy and data
The kinds of provider that help us run THEMIS, what each does and where.
ReadWhat personal information we handle, why, who sees it, where it goes and your rights.
ReadThe few cookies and browser storage items the service uses, and why.
ReadOur commitments when we handle personal information on behalf of the practices that use THEMIS.
ReadThe technical and organisational measures that protect information in THEMIS, and what we do not claim.
ReadHow long we keep each kind of information, why, and what happens when it is time to delete.
ReadHow to ask for a copy of your information, to correct it, or to have it erased, and what we do and do not erase.
ReadHow an organisation closes its account, what it can take with it, what is deleted, when, and what is kept.
ReadUsing the service
How THEMIS governs its own use of AI: the principles, the controls, what we test, and what we have not yet done.
ReadWhat the service may and may not be used for.
ReadHow the assistant works, what it may not do, and what you must check.
ReadWhat the service is not, and what stays with the professional.
ReadHow to get help, how quickly we aim to respond, and what we aim for on availability.
ReadHow to report a security problem, and what we promise researchers who do it responsibly.
ReadHow information is protected, and what we do not claim.
ReadCompany and contact
Our commitment to an accessible service, where we fall short today, and how to ask for help.
ReadWho owns THEMIS, what is protected, and how to ask permission or report a problem.
ReadWho we are, where we are, how to reach us, and what THEMIS does and does not do.
ReadHow to complain, what happens next, and where to go if you are not satisfied.
ReadWhat we do to prevent modern slavery and human trafficking in our business and our supply chain.
Read1111B S Governors Ave, STE 25834, Dover, DE 19904, USA
Legal notices: legal@olympuspay.co · Privacy: privacy@olympuspay.co · Support: support@olympuspay.co